Frequently Asked Questions

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Each of our Christmas Stockings are made only after they are ordered, so you have quite a bit of say in everything from the pattern to the colors used.  It also means we can't just ship one out tomorrow if you order today. 

It depends on what time of year you order, but sometime between 4 weeks and 12 weeks.  Our business is slowest from January to May, and starts picking up steadily from that point on.  If you order early in the year, it's usually between 4 weeks and 6 weeks.  By August its usually 10-12 weeks. Many times we cut off orders for Christmas delivery by the end of October, so we always recommend you order as early as possible.  

Yes, absolutely.  Tracy does all the knitting herself. During the final Christmas push from August to December she will sometimes have help with the finishing (sequins, etc), but the knitting is all done by one human person... just like her grandma did. 

Custom knitted stockings are much like any other monogrammed item. The stockings you order have been made to your specifications. As such, they are generally not returnable. However, we will do everything we can to ensure you are happy with the stockings and will work with you to make it right.  To read more about our return policy click here.

Absolutely.  Every stocking now has an option of wool in the listing. There is an additional charge for a stocking to be made with wool however, and unlike synthetic yarns, dye lots on wool vary from year to year, so colors will be very close, but might not match exactly.  

Probably.  We have many patterns that we don't have listed in our shop because we have just never made them.  Chances are, if your relative used an old pattern, we have it.  Please contact us if you are interested in having us match an existing stocking.  We're happy to help, and our matching service is complimentary!